ModsWale ("we", "our", or "us") is an online platform connecting motorcycle and scooter enthusiasts with fitment-aware modification workshops and parts catalogs across India. Our services are directed exclusively at users in India.
This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you use the ModsWale website (www.modswale.com), mobile applications, and related services (collectively, the "Platform").
DPDP Notice: This policy is drafted for the Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023), the Digital Personal Data Protection Rules, 2025, the IT Act, 2000, and the IT (SPDI) Rules, 2011. By using the Platform, you (the "Data Principal") acknowledge this policy.
Under the DPDP Act, 2023, the following terms apply throughout this policy:
| Term | Meaning | |---|---| | Data Principal | You — the individual to whom the personal data belongs | | Data Fiduciary | ModsWale — determines the purpose and means of processing your data | | Data Processor | Third parties we engage to process data on our behalf | | Personal Data | Any data about an individual that makes them identifiable | | Processing | Collection, storage, use, sharing, or deletion of personal data | | Consent | A free, specific, informed, unconditional, and unambiguous agreement | | Data Protection Board | Regulatory body established under the DPDP Act, 2023 |
This policy applies to:
Note: This policy does not apply to third-party websites linked from our Platform. Please review their respective privacy policies.
We collect only the data necessary for stated purposes (data minimisation principle).
Your Choice: Location access is optional. Denying it limits workshop-discovery features but does not prevent use of the rest of the Platform.
If you register a workshop on ModsWale, we additionally collect:
We process your personal data only for specific, stated purposes as required by the DPDP Act, 2023:
| Purpose | Legal Basis (DPDP Act) | Data Used | |---|---|---| | Creating and managing your account | Consent (§6) | Name, email, phone, password | | Showing nearby workshops | Consent (§6) | Location data | | Fitment-aware part recommendations | Consent / Legitimate use (§7) | Vehicle info, preferences | | Enabling user–garage communication | Consent (§6) | Name, contact, messages | | Sending service updates & notifications | Consent (§6) | Email, phone | | Processing partner listings | Consent (§6) | Garage & business info | | Platform security & fraud prevention | Legitimate use (§7(f)) | IP, device, usage logs | | Analytics & performance improvement | Legitimate use (§7) | Anonymised usage data | | Legal compliance | Compliance with law (§7(b)) | As required by law |
Important: We do not use your data for automated profiling or decision-making that produces legal or significant effects on you without your explicit consent.
Under Chapter III of the DPDP Act, 2023, you have the following rights:
| Right | What it means | How to exercise | |---|---|---| | Right to Access (§11) | Know what personal data we hold and how it is processed | Email grievance@modswale.com | | Right to Correction (§12) | Correct inaccurate or incomplete data | Profile settings or email us | | Right to Erasure (§12) | Request deletion once purpose is fulfilled | In-app Settings > Danger Zone or visit /delete-account | | Right to Withdraw Consent (§6(4)) | Withdraw consent at any time without affecting prior lawful processing | Privacy Center or email us | | Right to Grievance Redressal (§13) | File a complaint with our Grievance Officer | See Section 13 | | Right to Nominate (§14) | Nominate someone to exercise rights on your behalf in case of death/incapacity | Written nomination submitted to us | | Right to approach Data Protection Board | Escalate unresolved complaints to the Data Protection Board of India | Via the Board's digital portal (once operational) |
Response Time: We will respond to privacy and grievance requests within 30 daysof receipt. If an extension is required by law, we will notify you in advance.
In accordance with §5 and §6 of the DPDP Act, 2023:
Where you provided data before the DPDP Act came into force, we will provide a notice under §5(2) as soon as reasonably practicable.
You can start these controls from the Privacy Center.
🔒 ModsWale does not sell, rent, or trade your personal data.
We may share data only in the following limited circumstances:
Third-party service providers who process data strictly on our instructions:
DPDP Obligation: All Data Processors are bound by data processing agreements restricting them from processing your data beyond our instructions.
Information submitted by garages — including name, address, phone number, photos, and services — is publicly displayed on the Platform. Partners should not include sensitive personal data in their public listings.
We may disclose personal data to law enforcement, regulatory authorities, or courts when required by law, court order, or to protect the rights and safety of users or the public.
In the event of a merger, acquisition, or sale of assets, personal data may transfer to the successor entity. Users will be notified before such transfer, and existing rights will be preserved.
We retain personal data only as long as necessary to fulfil the stated purpose, and no longer than required by law:
| Data Category | Retention Period | |---|---| | Account & identity data | Until account deletion + 90 days for backup purge | | Vehicle and fitment data | Duration of account + 90 days | | Location data | Session only (not stored persistently unless explicitly saved by user) | | Usage logs and IP address | Up to 180 days for security and fraud prevention | | Partner garage listing data | Until listing removal + 90 days | | Communications / support tickets | 3 years (for dispute resolution) | | Legal compliance records | As required by law (typically 5–7 years) |
After the applicable retention period, data is securely deleted or anonymisedso it can no longer identify you.
We implement reasonable technical and organisational security measures as required under the DPDP Act, 2023:
Breach Notification: In the event of a personal data breach likely to cause harm, we will notify the Data Protection Board of India and affected users as required under the DPDP Act, 2023.
The Platform is not intended for individuals under the age of 18. In accordance with §9 of the DPDP Act, 2023:
Parents / Guardians: If you believe your child has submitted data to our Platform, contact us immediately at support@modswale.comand we will act within 72 hours.
We use cookies and similar technologies for the following purposes:
| Cookie Type | Purpose | Can be disabled? | |---|---|---| | Essential / Session | Login sessions, security tokens, CSRF protection | ❌ No — required for Platform to function | | Functional | Remembering user preferences (e.g., location, language) | ✅ Yes — via browser settings | | Analytics | Anonymised usage data to improve the Platform | ✅ Yes — via browser settings or consent banner | | Marketing / Remarketing | Not currently used | N/A |
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.
Your personal data is primarily stored and processed within India. If any processing occurs outside India (e.g., via third-party cloud services), we ensure:
In accordance with §13 of the DPDP Act, 2023, we have appointed a Grievance Officer for data-related complaints:
| Detail | Information | |---|---| | Role | Grievance Officer, ModsWale | | Email | grievance@modswale.com | | Acknowledgement | Within 48 hours of receipt | | Resolution Time | Within 30 days of receipt | | Escalation | Data Protection Board of India (once constituted and operational) |
If you are not satisfied with our resolution, you may approach theData Protection Board of India once its digital portal is operational under the DPDP Act, 2023.
ModsWale operates in compliance with the following:
We may update this policy to reflect changes in our practices, the Platform, or applicable law. When we make material changes:
We recommend reviewing this policy periodically.
For any questions, data requests, or concerns:
| Channel | Details | |---|---| | General Support | support@modswale.com | | Data / Grievance Requests | hello@modswale.com | | Website | https://www.modswale.com/privacy-policy | | Response Time | Within 30 days of receipt |
This Privacy Policy was last reviewed and updated on 11 August 2026.
ModsWale is a brand owned and operated by AKSHAY DILEEP JUMBADE.
© 2025 ModsWale. All rights reserved.